808-313-0043

Testimonials

What we did well:
You are very responsive to any requests, alert me in a very timely manner when there is any issue found that needs attention and are incredible at managing project or maintenance work when I cam not on site.

What we can improve:
I can’t think of anything that you could do better. I am very satisfied.

How we feel about Big Island Property Monitoring Consultants:
Debbie and Dave are very responsive to any requests, alert me in a very timely manner when there is any issue they found during monitoring visits, that may need attention. Additionally, they are incredibly effective and efficient at managing projects or maintenance work when I can not on site.

S.D.

What Big Island Property Monitoring Consultants did well:
So many things!!!  Quality work, timely scheduling, great ideas and thorough follow through.

What Big Island Property Monitoring Consultants can improve:
No improvement is necessary as they provide us with a top notch experience!

How we feel about Big Island Property Monitoring Consultants:
We are so thankful to have Big Island Property Monitoring.  Originally we needed a master plumber ASAP to fix a water leak.  After calling 5 plumbers, Big Island was the only one that returned our call and quickly came out to our condo to fix the leak.  We were so impressed with the quality of their work that we signed up for their monthly maintenance/cleaning/house check up program.  No more worries about our condo while we are away in MN for part of the year. Big Island monitoring takes care of everything and keeps in contact with us.  Total piece of mind!!

Paula N.

What Big Island Property Monitoring Consultants did well:

We have really appreciated your responsiveness and helpfulness.  Your communication skills are excellent and a great sign of someone that takes what they do seriously.  We feel very confident we made the right choice in the business to help us look after our condo.

Todd & Shawna H.

What we did well:
The communication is paramount and probably the thing I note above everything. It’s great to have the feedback on things that need to be done and when requested, it is done. I also appreciate that you know what you are looking for during routine inspections and immediately get things done when needed.

What we can improve:
Nothing could be done better. 

Testimonial:
I cannot stress how happy I am with your service and professionalism. It’s difficult enough to have to hire out jobs from out of state much less trust those who do them. Having you there to supervise and recommend businesses is tremendous. I also appreciate having someone watching over our home while we are gone who can be trusted and knows what they are looking at and what is important to take care of in a timely manner. Also, the quick feedback and detailed reports help us keep track of what needs to be done and what has been done. Thank you Deb and Dave for peace of mind when we can’t be home.

Deven C.

What we did well:

Debbie and Dave are amazing!  They are professional in their interactions with us and have helped us coordinate a number of projects while we are still on the mainland.  They are courteous, conscientious, and quick to address our identified needs.  We HIGHLY recommend them to watch your home when you are away!

What we can improve:

Nothing

Jim and CA

What we did well:
Reliable, trustworthy, and willing to help

What we can improve:

How we feel about Big Island Property Monitoring Consultants:

Dave and Debbie have been incredibly helpful to us with our property in Waikoloa. We have asked of them extraordinary things such as help us receive and store multiple large deliveries for not only our daughter’s wedding but also for a bathroom remodel. Dave’s extra skill as a plumber has come in very handy with respect to our bathroom remodel as well as other plumbing issues in our condo. They are reliable, dependable and above all trustworthy. Thank you Dave and Debbie for the exceptional service and expertise you provide! Our condo cannot be in better hands when we are off island.

What Big Island Property Monitoring Consultants did well:
Debbie and Dave have been great in watching over my place while I am gone. I love their thorough check lists and pictures they include in their report. I have had other management companies, but Debbie and Dave are the best!
I can highly recommend their services.

What Big Island Property Monitoring Consultants can improve:
I honestly cannot think of a single thing I can recommend to improve their services. They are true professionals and have all their bases covered.

Roger K.

What Big Island Property Monitoring Consultants did well:

TRUSTWORTHINESS with regard to the relationship.  COMPREHENSIVE with regard to the services performed. DEPENDABILITY with regard to the service schedule.

You have a loyal customer based on your performance. 

Thank you for your support.

What Big Island Property Monitoring Consultants can improve:

Nothing

 

Tony M.

What we did well:

We have recently purchased a second home on the Kohala Coast and have been using Big Island Property Monitoring Consultants, LLC.
We have had a very good experience with them and feel so much more relaxed knowing they are checking on our place while we are away. They have really helped us out with getting things done since they are familiar with all the local vendors. I highly recommend them for second home monitoring.

What we can improve:

We can’t think of anything.

 

Dan

What we did well:

Polite, prompt, responsive and thorough. Good inspection reports with pictures.

What we can improve:

We’re very pleased with the service we receive.

Bob